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Grand WelcomeNashville
Nashville vacation rental management

Your Nashville home,owned⁠—⁠not operated.

Full-service execution for owners who are done running bookings, guest messages, and turnovers from their phone. We run the work. You keep the home.

No commitment. Or book a 30-minute chat.

4.8★ from 402 Google reviews(opens Google Maps in a new tab)
Booking sites we list on
30+
Local guest support
24/7
Managing Nashville Rentals since
2019
Full-service home care

We take care of the home, and the whole operation.

Your home earns, stays cared for, and you never touch the operation. One local team runs the listing, the guests, the house and the books. You keep the home.

01

Guests & bookings

Booked, answered and welcomed, day or night.

  • We list your Nashville vacation property on Airbnb, VRBO and 30+ other travel websites, including our own (GrandWelcome.com)
  • Guests can book online 24 hours a day, 7 days a week
  • All customer support inquiries are handled by our local Nashville concierge staff
  • Each guest is emailed personalized arrival instructions, maps and recommended Nashville activities
  • Guests are welcomed to your Nashville short-term rental property with a personalized welcome call, gift, and thank you note
  • Check-in and check-out management
02

The home itself

Cleaned, stocked and inspected like it's ours.

  • We clean and care for your property like it's our own
  • We provide brand new linens to make the guest experience comfortable and inviting
  • Starter items such as toilet paper, soap, and paper towels are provided for guest's convenience
  • We inspect your property top-to-bottom after it has been cleaned to ensure guests have a 5-star experience
  • We have in-house maintenance and housekeeping teams located in Nashville
  • We arrange annual inspections for pests, fireplaces, filters and other regular maintenance
  • We take inventory of all household items that need to be replaced and restock as needed
03

Money & admin

Priced to earn, reported every month.

  • We take high-quality scroll-stopping photos of your Nashville rental property
  • We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking
  • We have an in-house revenue analyst that monitors reservations (weekly, monthly, yearly) to ensure you earn as much as possible
  • We offer monthly financial statements, accounts payable, collection and distribution of sales tax
  • We handle all the permits & taxes
  • We accept all major credit cards and offer trip protection and damage insurance to all guests
04

Your own stays

Your dates stay yours.

  • Share the dates and seasons you want to keep for yourself so the rental plan can account for them.
  • We'll discuss how owner stays fit with existing reservations and your goals.

Why it's an easy yes

  • Start with a 30-minute chat. No commitment.
  • Your management proposal sets out the service scope and which costs are included or billed separately.
  • Switching managers? We start with your current agreement, upcoming reservations, listing setup and property access.
  • A local team in East Nashville you can call or text.
Get Your Home’s Plan

Neighborhoods we host in

Every neighborhood books differently, from festival weekends downtown to front-porch stays in 12South. Our team lives and works across them.

  • A painted Coffee & Beer sign on a building in East Nashville

    East Nashville

    Our home base. Five Points, Edgefield, Lockeland Springs, Inglewood.

  • Lower Broadway at night, downtown Nashville

    Downtown & Broadway

    Walk-to-everything condos for the honky-tonk and convention crowd.

  • A mural reflected in a window in the Gulch, Nashville

    The Gulch

    High-rises a short walk from Broadway and the convention center.

  • The stone gate of Fort Negley Park under an American flag, at the edge of Wedgewood-Houston, Nashville
    NVitkus, CC BY 2.0

    Wedgewood-Houston

    Art crawls, breweries, and new builds below Fort Negley.

  • A historic brick house under a flowering tree in Germantown, Nashville

    Germantown

    Brick rowhouses walkable to Bicentennial Mall, First Horizon Park and the Farmers’ Market.

  • The Parthenon in Centennial Park, West End, Nashville

    West End

    Leafy and close to Vanderbilt, anchored by the Parthenon in Centennial Park.

  • The “I Believe in Nashville” mural, 12South
    Jameson Fink, CC BY 2.0

    12South

    A walkable strip of boutiques and front-porch charm, close to downtown.

Homes we take care of

Real Nashville homes our local team runs today, from riverfront condos downtown to East Nashville townhomes. Every one is open for booking on grandwelcome.com.

Showing 8 of 88 homes

Explore available homes
A year in Nashville

What guests come for. What we do for your home.

A brick house under a tree in spring bloom, Germantown, Nashville

March – May

The city wakes up and the calendar fills.

What guests come for

  • Cherry blossoms and Centennial Park weekends
  • Rock ’n’ Roll Nashville Marathon
  • Tin Pan South songwriters festival
  • Bachelorette season kicks off

What we do for your home

  • Spring deep clean and filter service
  • Rates lifted for marathon and festival weekends
  • Minimum stays tuned for the weekend crowd
Lower Broadway lit up at night, downtown Nashville

June – August

Festival season, and the busiest weeks of the year.

What guests come for

  • CMA Fest downtown in June
  • Fourth of July fireworks over the Cumberland
  • Live music on Broadway every night
  • Lake days at Percy Priest

What we do for your home

  • Turnovers scheduled tight around back-to-back stays
  • Local guest support around the clock
  • Pricing that tracks demand day to day
The Cumberland River and pedestrian bridge, downtown Nashville

September – November

Cooler nights and football weekends.

What guests come for

  • Titans home games at Nissan Stadium
  • Live on the Green free concerts downtown
  • Vanderbilt football Saturdays
  • Fall color along the river

What we do for your home

  • Check-ins planned around game-day traffic
  • Annual inspections for pests, fireplaces and filters
  • Rates set for game and concert weekends
The downtown Nashville skyline at dusk

December – February

Holiday lights and a big New Year’s Eve.

What guests come for

  • Holiday lights downtown and at Opryland
  • Music City Bowl at Nissan Stadium
  • New Year’s Eve celebration downtown
  • Late-season Titans games

What we do for your home

  • Fireplace and freeze checks before cold snaps
  • Fresh linens and restocking between holiday stays
  • Monthly statements and sales tax handled

A team you can actually call

Owned by Steven Brown, a U.S. Army veteran, and Alex Buchanan, a former aviation officer and helicopter pilot. Ask any of us where to eat.

Meet everyone
  • Tatum Heiliger

    Tatum Heiliger

    Business Development Director

    Hi! I’m Tatum, Business Development Director. With a background in education and leadership, my career has always been centered around building strong relationships and delivering meaningful results. Having stayed in hundreds of short-term rentals across the U.S., Europe, and Africa, I bring a guest-first perspective that helps properties stand out. I use that insight to help homeowners increase bookings, improve guest experience, and maximize their return with a strategy that actually performs.

  • Delaney Schultz

    Delaney Schultz

    General Manager

    Hello there! I'm Delaney Schultz, a dedicated hospitality professional with a heart deeply rooted in Nashville. With over five years of experience in the hotel industry, I've found my calling in ensuring every visitor to Nashville experiences the warmth and excitement this city has to offer. I’ve been leading the way as the General Manager at Grand Welcome Nashville. My path here was paved with diverse experiences and growth opportunities, notably at the Renaissance Nashville Hotel. From a Rooms Controller to Housekeeping Manager, each role has been a step in my journey toward understanding the finer nuances of guest satisfaction and hospitality management. As a host in this dynamic city, I'm excited to share its many colors with you, inviting you to create your own memorable Nashville story.

    Nashville is not just my workplace; it's a city I adore. My passion extends beyond my professional life to explore what this city has to offer. Whether it's dining at favorites like Butcher and Bee, Edley’s, and Bartaco, or seeking adventures in hiking and kayaking with my husband, every moment is about embracing the Nashville spirit. The local farmers markets are my weekend retreat, a place where the community's heartbeat is most palpable.

    Favorite local spot: Butcher & Bee

  • Steven Brown

    Steven Brown

    Owner

    Hi there, I'm Steven Brown, a proud Tennessean, and a U.S. Army Veteran. I've served my country with honor, and now, I'm serving the vibrant community of Nashville with my short-term vacation rental business, Grand Welcome Nashville. I've always been passionate about promoting the lively spirit of the Music City, and through my business, I aim to make every visitor feel right at home. I'm also actively involved in organizations such as Hospitality Tennessee, Nashville Small Business Association, Nashville Short-Term Rental Association, and the Army Aviation Association of America. I believe in the power of community and collaboration, and I'm always eager to connect with like-minded individuals and businesses. I look forward to the opportunity to meet and work with you!

    When I'm not occupied, you can spot me strolling around the vibrant East Nashville, immersing myself in the local community and savoring some of my favorite local spots, such as Margot Cafe or Duke’s Bar on Main Street.

    Favorite local spot: Margot Café, East Nashville

  • Alex Buchanan

    Alex Buchanan

    Owner

    Hello there, I'm Alex, the proud owner of Grand Welcome Nashville. I was born and raised in Easton, PA, and later graduated from Penn State University. My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business. Eventually, my journey brought me to East Nashville to open Grand Welcome Nashville. My wife Kerry, stepdaughter Lana, son Olympiu, and our two dogs, make our home a lively and loving place. Now, I'm dedicated to providing a grand welcome to all visitors of Nashville through my short-term vacation rental business. I look forward to welcoming you to our vibrant city!

    You'll often find me enjoying chess at the Nashville Chess Center, exploring the unique art collections at Noelle and 21c Museum, or relishing a meal at one of my favorite local eateries, such as Edley's BBQ or Mitchell Deli.

    Favorite local spot: Edley’s BBQ

  • Matt Dudley

    Matt Dudley

    Assistant General Manager

    Hello, I’m Matt Dudley, the Assistant General Manager at Grand Welcome Nashville. Originally from North Carolina, I made the move to Nashville in 2018 and have been proud to call this incredible city home ever since. With over 20 years of customer service experience, I’m passionate about delivering top-notch guest experiences and helping homeowners maximize their investments. Nothing makes me happier than seeing five-star reviews come in, knowing I’ve played a part in creating unforgettable stays. Outside of work, I enjoy spending quality time with my wife and cheering on our kids at their sports games. Saturdays are reserved for college football and family time, making the most of life’s little moments.

    Nashville is a city like no other—a perfect mix of vibrant energy and warm Southern charm. I love exploring the live music scene, discovering great local restaurants, and soaking up everything this city has to offer. From the bustling Broadway honky-tonks to quieter neighborhood gems, there’s always something new and exciting to experience. I’m proud to be part of a team that helps guests and homeowners alike fall in love with Nashville and create lasting memories in this remarkable city.

    Favorite local spot: Broadway honky-tonks

Questions owners ask first

How much do short term property management companies charge in Nashville?

The usual charge for short-term rental property management in Nashville can vary between 10–40%, depending on the service provider and the extent of services they offer. For instance, some larger national firms may offer partial management at a lower rate, which might necessitate more involvement from you in tasks such as coordinating with housekeeping teams, replenishing supplies, changing beddings, and handling maintenance issues.

Are short term vacation rentals allowed in Nashville, Tennessee?

Yes, but there are certain rules and guidelines that you need to be aware of. Firstly, you'll need to ascertain whether your property is zoned appropriately for short-term rentals in Nashville. Next, you'll need to check if your neighborhood or community has specific regulations or building code requirements for operating short-term rentals. You must submit a Short Term Rental Property (STRP) application to the Metropolitan Government of Nashville and Davidson County. Additionally, you'll need to acquire a permit from the Tennessee Department of Revenue. Proof of property and liability insurance is also required.

Do I need to collect and remit taxes for short term rentals in Nashville?

Before you begin collecting any short-term rental taxes from your guests in Nashville, it's crucial to understand whether any taxes have already been collected on your behalf. Some short-term rental platforms must register and collect Nashville short-term rental taxes for hosts when a listing is booked. Suppose taxes aren't being collected for you, such as when guests book directly with you rather than through a platform, you're responsible for collecting and remitting these taxes. The sales tax rate charged is based on the location where the lodging is provided. Additional taxes such as a basic room tax, an additional room tax, and a municipal room tax may also apply, depending on the location of your short-term rental property in Nashville. Please note that the information provided here is a general guideline and may not reflect the most current regulations. Always check with local authorities for the most accurate and up-to-date information.

What is included in your vacation rental management service?

We coordinate listing presentation, pricing, reservations, guest communication, cleaning, restocking, property checks, and maintenance. Monthly financial statements help you follow the home’s performance. Your management proposal sets out the service scope and which costs are included or billed separately.

See all pricing and owner questions
Easy Three Step Process

Know what comes next.

  1. 01

    30-Minute Chat

    Talk about your property and your goals

  2. 02

    Create a Management Plan

    We'll create a custom management plan

  3. 03

    List & Earn Revenue

    We'll list, manage and maintain everything

Get your home’s plan

Tell us where you are today and what you want from your Nashville home. We’ll help you think through the management support that fits.

Prefer to talk? Call or text (615) 392-5217

1 · Your property
Your property
Nashville, Tennessee

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Transitioning to Grand Welcome has been a breath of fresh air! … Communication is accurate, punctual, and professional. … The team takes excellent care of our home when we are away.

Alexandra JonesNashville, TN

Their deep knowledge of the short term rental market in Nashville has increased my occupancy rate and brought in more annual income.

Steven WaxNashville, TN

I really appreciated having direct access to a local field person to help work through maintenance issues as needed vs a large company where it can be difficult to find someone.

Claudia CheungNashville, TN