
Tatum Heiliger
Business Development Director
Hi! I’m Tatum, Business Development Director. With a background in education and leadership, my career has always been centered around building strong relationships and delivering meaningful results. Having stayed in hundreds of short-term rentals across the U.S., Europe, and Africa, I bring a guest-first perspective that helps properties stand out. I use that insight to help homeowners increase bookings, improve guest experience, and maximize their return with a strategy that actually performs.

Delaney Schultz
General Manager
Hello there! I'm Delaney Schultz, a dedicated hospitality professional with a heart deeply rooted in Nashville. With over five years of experience in the hotel industry, I've found my calling in ensuring every visitor to Nashville experiences the warmth and excitement this city has to offer. I’ve been leading the way as the General Manager at Grand Welcome Nashville. My path here was paved with diverse experiences and growth opportunities, notably at the Renaissance Nashville Hotel. From a Rooms Controller to Housekeeping Manager, each role has been a step in my journey toward understanding the finer nuances of guest satisfaction and hospitality management. As a host in this dynamic city, I'm excited to share its many colors with you, inviting you to create your own memorable Nashville story.
Nashville is not just my workplace; it's a city I adore. My passion extends beyond my professional life to explore what this city has to offer. Whether it's dining at favorites like Butcher and Bee, Edley’s, and Bartaco, or seeking adventures in hiking and kayaking with my husband, every moment is about embracing the Nashville spirit. The local farmers markets are my weekend retreat, a place where the community's heartbeat is most palpable.
Favorite local spot: Butcher & Bee

Steven Brown
Owner
Hi there, I'm Steven Brown, a proud Tennessean, and a U.S. Army Veteran. I've served my country with honor, and now, I'm serving the vibrant community of Nashville with my short-term vacation rental business, Grand Welcome Nashville. I've always been passionate about promoting the lively spirit of the Music City, and through my business, I aim to make every visitor feel right at home. I'm also actively involved in organizations such as Hospitality Tennessee, Nashville Small Business Association, Nashville Short-Term Rental Association, and the Army Aviation Association of America. I believe in the power of community and collaboration, and I'm always eager to connect with like-minded individuals and businesses. I look forward to the opportunity to meet and work with you!
When I'm not occupied, you can spot me strolling around the vibrant East Nashville, immersing myself in the local community and savoring some of my favorite local spots, such as Margot Cafe or Duke’s Bar on Main Street.
Favorite local spot: Margot Café, East Nashville

Alex Buchanan
Owner
Hello there, I'm Alex, the proud owner of Grand Welcome Nashville. I was born and raised in Easton, PA, and later graduated from Penn State University. My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business. Eventually, my journey brought me to East Nashville to open Grand Welcome Nashville. My wife Kerry, stepdaughter Lana, son Olympiu, and our two dogs, make our home a lively and loving place. Now, I'm dedicated to providing a grand welcome to all visitors of Nashville through my short-term vacation rental business. I look forward to welcoming you to our vibrant city!
You'll often find me enjoying chess at the Nashville Chess Center, exploring the unique art collections at Noelle and 21c Museum, or relishing a meal at one of my favorite local eateries, such as Edley's BBQ or Mitchell Deli.
Favorite local spot: Edley’s BBQ

Matt Dudley
Assistant General Manager
Hello, I’m Matt Dudley, the Assistant General Manager at Grand Welcome Nashville. Originally from North Carolina, I made the move to Nashville in 2018 and have been proud to call this incredible city home ever since. With over 20 years of customer service experience, I’m passionate about delivering top-notch guest experiences and helping homeowners maximize their investments. Nothing makes me happier than seeing five-star reviews come in, knowing I’ve played a part in creating unforgettable stays. Outside of work, I enjoy spending quality time with my wife and cheering on our kids at their sports games. Saturdays are reserved for college football and family time, making the most of life’s little moments.
Nashville is a city like no other—a perfect mix of vibrant energy and warm Southern charm. I love exploring the live music scene, discovering great local restaurants, and soaking up everything this city has to offer. From the bustling Broadway honky-tonks to quieter neighborhood gems, there’s always something new and exciting to experience. I’m proud to be part of a team that helps guests and homeowners alike fall in love with Nashville and create lasting memories in this remarkable city.
Favorite local spot: Broadway honky-tonks